Terms & Conditions
We hope you have a wonderful stay at Little Holme, and we will do everything we can to ensure this is the case. However we are sure you will understand, it is in the interest of both parties for there to be contractual obligations associated with the letting of Little Holme.
These are not intended to be onerous, or in any way curtail the enjoyment of your stay. Fairness and reasonableness according to the circumstances will be the guiding principle at all times.
MAKING A BOOKING SIGNIFIES YOU HAVE READ AND ACCEPTED THESE CONDITIONS
Little Holme may only be used as a holiday let for a maximum of 4 people. Incoming guests may enter the cottage from 4pm on arrival day and must vacate it by 10am on the day of departure. There is no right to remain in the cottage after the holiday.
Smoking is not permitted at Little Holme under any circumstances.
We reserve the right to accept or refuse bookings at our discretion.
We cannot be held responsible for failure of public utilities (water and electricity), the wi-fi connection or disturbances beyond our control. We will endeavour as far as we are able to ensure that such events are resolved as quickly as possible.
Any breakages and or damage should be reported to Jean Wills or us prior to departure, and where appropriate paid for, recognising that a property of this type will necessarily incur reasonable wear and tear.
All equipment has been serviced or tested in accordance with current legislation.
We reserve the right to enter the property in reasonable hours for inspection or maintenance as necessary.
Making a Booking
To begin the process either make an enquiry via the online booking system or telephone 01844 290346. We aim to reply to any form of communication immediately if we possibly can. No communication is ever left unanswered.
Your booking is complete once you have paid by PayPal or by bank transfer and we have confirmed your booking (subject to these Terms and Conditions). Please check this confirmation carefully upon receipt of it and contact us immediately if you have any queries.
Your personal data will be kept securely and never be disclosed to any other person or organisation, nor used for any purpose other than communication between you and us.
All payments should be made by PayPal via our online booking system or by bank transfer.
Cancellations become necessary, in the most unexpected of circumstances, so please consider taking out holiday insurance if you do not have an annual policy for the same. In the event that we are able to re-let for the period in question any monies received will mitigate any charges (as set out below).
Should a cancellation be necessary, a charge will be made according to the number of days notice given in advance of the holiday start date :
56 days and above – 30%
Less than 56 days – Full tariff charge
In the event of cancellation due to Covid-19 or the UK Government banning holiday use of Little Holme, we will make a full refund.
Only 2 dogs permitted and they must not go upstairs.